At HomeTivi we value your privacy. This policy explains what information we collect when you use the HomeTivi platform, how we use it, and the control you have over it.
Information We Collect
We collect information in various ways in connection with your use of HomeTivi; some of it identifies you personally and is treated as personal data.
Information You Give Us
- Account details: full name, username, email, phone, account type (individual/business), company information.
- Profile details: profile photo, banner image, bio.
- Your content: videos you upload, video images, descriptions and comments.
- Your contact requests and the messages you send to other users.
Information Collected Automatically
- Device information (browser type, operating system, language preference).
- IP address and approximate location.
- Session and activity records (sign-in time, videos you watch or like).
- Data collected through cookies and similar technologies (see the Cookie Policy).
How We Use Your Information
- To provide, improve and maintain our service.
- To create and verify your account and distinguish you from other users.
- To publish the content you upload and enable interactions such as likes and comments.
- To recommend videos that match your interests (personalisation).
- To keep the platform secure and prevent fraud and abuse.
- To meet our legal obligations and respond to legal claims.
Sharing Your Information
HomeTivi does not sell your personal information. Your information may only be shared in the following cases:
- With your consent: the details you share when you send a contact request to another user.
- With our service providers: corporate partners providing hosting, cloud storage and email delivery infrastructure (only as far as needed to deliver the service).
- For legal reasons: upon request of a competent authority, a court order, or to comply with valid legal process.
- In anonymous/aggregated form: statistics and trend data that do not identify you personally.
Protecting Your Information
HomeTivi applies industry-accepted security measures to protect your data against unauthorised access, alteration, disclosure or destruction: TLS-encrypted traffic, row level security (RLS) policies, audit logs for administrator access, and PII access logging.
Private message contents and last-message previews are stored encrypted with symmetric (AES) encryption in the database; the encryption key is kept in a secure vault. An authorised member of the HomeTivi team may access message content only in the context of a complaint, suspected fraud, harassment investigation or a request from a legal authority, with the reason written to the access log. These records are auditable and satisfy the "appropriate technical measures" requirement of Article 12 of the KVKK.
Your Controls
- You can update your profile details at any time from the Settings page.
- You can delete your content (videos, comments, likes).
- You can download your data (in JSON format) or permanently delete your account.
- You can manage your notification preferences.
Children's Privacy
HomeTivi is not intended for people under 18. If we learn that a user under 18 has shared data, the account is closed immediately and the data is deleted.
Changes to This Policy
We may update this policy from time to time. When significant changes occur, we will inform you through HomeTivi or by email. The "Last updated" date is refreshed after every update.